IMPORTANT INFORMATION FOR DENTAL PATIENTS ON THE GOLD COAST
ORAL EXAM / CONSULTATION
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A patient's initial visit to GCDC can be composed of 2 options.
"I only want this toothache gone or filling restored on my front tooth."
"I have a broken denture and just want it repaired."
Patients will be seen for treatment of request only, and item codes for health fund claims.
Patients may ask:
"I would like a thorough check-up whilst you are treating me for my concern."
In this case, impressions will be taken, and study models will be provided for review. A more thorough appointment will be booked to discuss options, and a proposal of treatment and cost will be given to the patient, helping the patient establish the health fund rebate and out-of-pocket costs.
During a thorough examination, patients can be given the flexibility of seeing the Dentist, Hygienist and Prosthetist during a scheduled appointment for one consultation fee. This enables patients to receive the correct diagnosis for their desired treatment in one location.
DENTAL PAYMENT METHODS
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Quality dental care for the whole family has never been more affordable, with a range of convenient payment methods and payment plans available.
PRIVATE FUND REBATES AVAILABLE
HICAPS on-the-spot private health fund rebates are available at Gold Coast Dental and Denture Centre. HICAPS provides an efficient and easy payment processing solution for health fund and Medicare payments across Australia.
Gold Coast Dental and Denture Centre are registered preferred providers with HCF, NIB and Medibank Private, meaning you have no out-of-pocket for your 2 annual check-ups. Gold Coast Dental and Denture Centre accept the DVA Health Card for Veterans.
PAYMENT METHODS
Gold Coast Dental and Denture Centre accept payments from the following credit cards:
- Mastercard
- Visa
- American Express
We also accept EFTPOS cards, direct deposit and cash payments.
Afterpay
We offer AfterPay to patients that need assistance for payment of smaller scale treatments. With AfterPay, you have a “spend limit”. For each person Afterpay will only allow you to spend a certain amount and this amount may increase depending on whether you have a consistent repayment history.
Afterpay is an application that allows you to pay for your treatment in 4 instalments over 6 weeks. With interest-free instalments, the only fees are for late payments. Afterpay charge a capped late fee that starts at $10 but never goes higher than 25% of the purchase price or $68 (whichever is less).
Humm
Like Afterpay, Humm is an application used on your phone. Once you have created an account with Humm reception can create application for the payment plan agreement.
Humm has an Establishment or Additional purchase fee as well as an $8.00 monthly fee. These fees are not paid upfront but over the duration of the loan.
SuperCare
It is becoming more common for patients to access their superannuation funds to have Dental treatment. Although an application can be submitted manually to the Australian Taxation Office, we are finding that many patients are having more success accessing their Super funds using SuperCare.
SuperCare is a company used to apply for early access of your Super funds.
Once a treatment plan has been determined by your dental practitioner the treatment plan and a letter is then passed onto SuperCare and they will make the application to the ATO for you.
SuperCare is a fee for service company and operate on a no approval - no fee basis charging approximately $780 for dental applications. If your application is declined by the ATO or your super fund and the decision cannot be overturned, SuperCare will provide you with a full refund.
The application fee can be added to the figure being withdrawn from your Super however, this fee does need to be paid upfront and then you can be reimbursed from your super once it is released.
When your application has been approved, the funds will be sent directly to you. Once you have transferred the funds to Gold Coast Dental and Denture Centre we can then commence treatment. The process to apply for early release of your super can take several weeks.
Medipay
Gold Coast Dental and Denture Centre offer the Medipay payment option. Medipay is an external financing service offering easy payment plans for your medical, dental and cosmetic needs. Transparent pricing and decisions in 60 minutes.
The interest rate applicable to your payment plan will depend on MediPay’s lending assessment of your application and starts from 11.99% p.a. (comparison rate*: 13.51% p.a.) and is subject to change.
This means the interest rate you are offered may differ from the interest rate shown and will depend on your personal circumstances. Because of this, the final interest rate can only be determined once you apply online.
You can check your eligibility on the Medipay website by clicking “See if you’re eligible” and following the prompts.
Medipay offer loans from $2000. For larger scale treatment plans it may be an option to do a joint application/ loan with your husband/ wife or partner, to have two incomes to support the application. No deposit is required.
